It’s been going on for years, people confusing advertising and marketing with arts and crafts. These all involve design and the right side of the brain but are completely different things. If you are a business owner and mistake one for the other, you will be wasting your advertising dollars.

How can you tell the difference? Ask to see samples of work created for businesses similar to yours. An advertising agency, design studio or professional freelancer will have a portfolio (either digital or traditional) full of successful promotions created for their clients. Your friend who teaches art, works real cheap, and knows how to use a Mac, will not.

My traditional portfolio is available by appointment and a digital version is available on my website.

As the cashier was ringing up the last of my groceries she informed me that she couldn’t sell me the six boxes of frozen fish sticks that were moving slowly towards us on the conveyor. In disbelief I asked her why, to which she replied that she was only allowed to use one bag.

I began to search my mind trying to remember hearing any news of a plastic bag shortage in the area, or maybe it was a “green thing” and they were cutting back on bags and no one told me… my mind continued to race as I looked to the long line of shoppers behind me for help.

The woman directly behind me tried to be helpful and suggested that the cashier ring me up twice. The cashier made some comment about loosing her job if she rang up the fish sticks. Now my confusion began to turn to embarrassment as I told the cashier the sign posted on the freezer door said $4.99 each and the only reason I was buying them was that I was saving $2.50 on each one. To which she responded, that yes, she was aware of that… Read the rest of this entry »

If you’ve ever worked in an advertising department chances are that you are familiar with the phrase “Cheap, fast, or good — pick one.” In other words, if you want it cheap, it won’t be fast or good. If  you want it fast, it won’t be cheap or good. And, if you want it good, it won’t be cheap or fast.

Nowhere does this ring any truer than when hiring a freelance graphic designer, copywriter, or photographer. Here is how I like to explain it:

If you want it cheap - hire the inexperienced. A newbie freelancer may have adequate skills but  can be slow. They have no experience in what it takes to sell the product or service. You’ll have very pretty advertising but without the desired results.

If you want it fast - even an experienced, knowledgeable freelancer can make costly mistakes. This is what happens when anything is done in a hurry.

If you want it  good - a trusted freelance professional will be given time to do the work correctly. Your advertising will produce successful results and your company will profit from the investment.

Advertising is like most things in life… you get exactly what you pay for.

Recently I gave a prepared speech on advertising to my Toastmasters group. Afterwards, long time member Chet P. approached me with the following request: “If you see that guy at Marc’s, tell him to make the type bigger because I can’t read his sale ads.” Marc’s is a NE Ohio, locally owned, deep discount store, and Chet is one of a growing number of older folks who can’t read small type. And by older I mean over 40. I told Chet that I didn’t think it would do any good to contact the store owner because it’s a common problem in the industry.

Designers have been complaining for at least 20 years that the sale ads are too crowded. In the past, we would discuss the merchandise in meetings and the merchants could be persuaded to run less items. Today, the economy and the advertising industry are both in chaos and the merchants seem to have the upper hand. I also blame those young “whipper-snapper” designers who are still able to read small print. Just because 6 point type is available doesn’t mean you have to use it. As a matter of fact, advertising disclaimers must be at least 8 point type to meet the retail advertising regulations of some states.

Did you happen to see the “FREE Gift with $20 Purchase” offer that another Ohio-based chain store advertised over the Christmas season? The “free gift” was just an empty box—a plain, white gift box that stores like Macy’s routinely give away. The store’s Facebook fans discussed it at length and called it “CHEAP.” To quote Charlotte Beers (Advertising Hall of Fame 2009 inductee) “It’s not what you say [FREE] but what they hear [CHEAP].”

DOWNLOADS

Spring really is just around the corner, at least as far as the fashion industry is concerned. If you haven’t downloaded your “TOP 10 Colors for Spring 2010” bookmark, CLICK HERE to get yours now. Use it as a bookmark or take it along as a color guide when shopping. Graphic designers will find the CMYK values given for each color handy, too.

Looking for unique events to celebrate? CLICK HERE to download your very own “2010 Retail Promotional Calendar.” Never miss National Karaoke Week or National Bathroom Reading Month again.

I can’t believe I didn’t post anything in November. Sorry about that, especially since I promised many of you that I would write more often. Things have gotten hectic in both a good and bad way. The good way is that one of my favorite clients has needed lots of my time. The bad way is that I had a 2-week bout with some sort of coughing virus that drained my energy. I am feeling great now, worked out twice this week and have been able to get out and walk the dog, too.

As you may remember from a previous post, I love to talk about the importance of color. Color can make you, your clothes and your advertising materials look either old and outdated or fresh and exciting. Choose the latter by incorporating into your wardrobe the colors featured in the Spring 2010  PANTONE® Fashion Color Report. Watch for these trendy fashion colors to show up in spring advertising and marketing materials, too.

Christmas is quickly approaching (only 23 more shopping days) and I would like to take this opportunity to give my readers an early holiday gift. I designed a bookmark showing the “TOP 10 Colors for Spring 2010″ that are listed in the Pantone® Fashion Color Report mentioned previously. CLICK HERE to download yours now. Use it as a bookmark or take it along as a color guide when shopping. Graphic designers will find the CMYK values given for each color handy, too. Remember that all printers print color differently, so use it as a guide and not a high-end color matching system. This is just my way of saying “Thank you and Merry Christmas.”

I’ll be starting my Christmas decorating this weekend and keeping it very simple because of our cats and dog. The “critters” think that anything new is a toy just for them so I’ll be placing everything very high. If you’re starting your decorating, too, and searching for some unique creative inspiration, you’ll want to read Kiki Titterud’s 5 simple steps to using pink in Trend Tuesday: Pink is the New Red…this Christmas.

Shopping for a special Christmas gift for yourself? How about a new or updated look? Dawn Waldrop is a professional image consultant. I hired Dawn 3 years ago when both my closet and image got out of control. We replaced my warm colors (lots of brown and orange) with cool colors (blues and reds). She even gave me the courage to buy red framed prescription glasses. What a difference it has made—thanks Dawn!

Let me know what creative topics you would like me to write about in 2010. I’m always available to answer any of your advertising and marketing questions, review a portfolio or recommend a professional photographer, photo retoucher or printer.

Enjoy your holiday season and remember—whatever you do—do it creatively.

Yesterday I received an email that pushed me right over the edge. It was a request for help in creating a website and included the line “I know it’s easy, but I just don’t have the time to learn how to do it”. Well, does learning how to play the piano make you a concert pianist? It’s the person playing the piano—not the piano—that makes the music great and the playing of  it seem easy. It is also the same way with a designer and the designer’s computer system. 

I guess I’m partly to blame for this all-to-common misunderstanding of the computers role in advertising. Twenty years ago we were working with T-squares and triangles on drawing boards, spec’ing type and doing other creative jobs by hand. When we first heard about the computer we thought it would give us more time to be creative so we all wanted one. In order to get a computer we had to first convince our boss to shell out the big bucks. We eagerly explained to him how a computer would make our work easier and in turn we could work faster and save the company money. This pleased the boss and he bought us computers.

Soon every designer had a computer. The boss, seeing that we also had a keyboard, handed over the job of the professionally trained typesetter to us, plus many copywriting and proofreading assignments. Wow, this computer really was saving the company money—they no longer needed typesetters or proofreaders. Both the boss and his boss were pleased.

The computer could also handle production work so the production department was the next to go. Designers had to learn technical production skills and shoulder the additional responsibilities of an entire department. Crunch-time changes? No problem, designers could do this too. With our speedy computers, we could also handle more work—our workload increased and turnaround times were shortened. All these improvements in productivity pleased upper management.

Today, ineffective advertising is everywhere, much of it created by secretaries and students who know the software programs and are cheap labor. What are the designers doing? Typesetting, copywriting, proofreading, retouching photos, production and most of all—still wishing they had more time to be creative.

This week I attended a Canton Advertising Federation luncheon to hear Mark Daddario of the Cleveland USPS talk about “Green Marketing”. In 2007 I’d researched eco-friendly design for a lecture I gave at the NE Ohio Regional Parks Conference. My information had been supplied by a paper mill (Monadnock) and it was written from their perspective. Now I was going to have a chance to view it from a different angle.

Mark is an excellent speaker and gave a very informative talk. He explained how the USPS works with mailing list owners to “Green Clean” lists to eliminate waste and save both money and energy. Mark can be reached at 216.525.0355 and is always happy to answer questions about “Green Marketing”.

Did you know that paper manufacturing alone is the third largest use of fossil fuels worldwide? Mark and Monadnock both stressed the need for designers to work closely with printers. Wise printer, paper and ink selections will work together to help reduce pollution and protect the environment.

Designers going green can choose to use: 
• a printer who has an environmental management system in place and recycles
• vegetable-based inks and water-based glues

Concerned designers can decide not to use:
• foil stamping— it renders paper non-recyclable
• metallic and fluorescent inks—they contain heavy metals

For more information download Monadnock Paper Mills  Field Guide. It’s message is that eco-friendly design can be cost-efficient, environmentally sensitive and beautiful. I highly recommend this 24-page guide for both it’s beauty and content.

I have been enjoying my copy of Deliver, the USPS magazine for marketers that Mark gave us. You can find the companion website at www.delivermagazine.com. While there be sure that you visit The Green Room, Deliver’s Complete Coverage on Eco-Friendly Marketing.

A coworker once walked into my cubicle at Sterling Jewelers and informed me that she could do my job if she had the software. My reply was that I had been a designer long before they had even thought of the software (see my 1983 hand-drawn newspaper ad layouts above).

Today this “anyone can do it” attitude runs rampant among advertisers. I can’t stress it enough, design is more than pretty pictures and cool software. It’s a complex tool used to change consumer perception and behaviors and I’ve yet to find that keystroke command on my keyboard…

Why is it that new business owners will spend thousands of dollars on inventory, buildings and equipment only to neglect advertising and marketing? 

A couple of years ago I attended a Chamber of Commerce networking event. It was held at a new, upscale furniture store and the husband and wife owners were our hosts. As I roamed about the store, drinking wine and greeting other Chamber members, I met the husband’s mother-in-law. She confided in me that her son-in-law had invested everything in the store and that she prayed it would be a success.

When I met the store owners and questioned the husband about advertising, I learned that he had assigned all advertising and marketing to the Store Manager. As I ate my way across the room, sampling strawberries from the chocolate fountain, and cheeses and veggies from the buffet, I finally found the Store Manager. He quickly let me know that he had their advertising under control and he happily showed me the Grand Opening ad that he had just ran in the local paper that day. The ad was one-half page of white space with a very small store logo in the center. Under the logo, in very small type it said “Grand Opening”. I can’t remember for sure if the address was even listed.

I was horrified when I saw this “Institutional Ad”. An Institutional Ad is fine for well-known companies trying to increase brand awareness – not for stores like this one without name recognition. As a matter of fact, many large, well-known companies don’t have the budget to run an ad that’s not driving home some critical selling feature or encouraging the consumer to act.

It was no surprise to me when this store closed in less than two years. Why would someone invest everything and then turn something as important as their advertising over to an unqualified employee? With the relatively recent invention of the computer, anyone who can learn the software programs can produce advertising and they do! But not the kind that inspires and motivates the public to take action – that takes an experienced professional.

Everyone knows the importance of red to Coca-cola, brown to UPS and pink to Mary Kay, but color is important for more than logos – color is an emotional tool that effects us both mentally and physically.  Red can actually make the heart beat faster, raise the blood pressure and stimulate the pituitary gland. A recent study proves what advertising experts have known for years about red –  that it makes men feel more amorous toward women and willing to spend more money on us.

Some companies give little thought to color selection. Some select colors for their advertising based on the CEO’s personal preferences or let printing costs drive their selection. In the example shown here they probably saved money by using the company’s two logo colors and black. Unfortunately the logo colors are green and blue which create very disturbing skin tones. When you read the text you’ll discover that the photos represent patients that have used the company’s line of skin cleansers and moisturizers. Hmm. Wouldn’t you prefer to see healthy, glowing skin?

Never use green, blue or red for skin tones unless using them for their psychological impact. Use green skin tones for illness, blue for death and red for embarrassment or pain. With studies showing that nearly 80% of consumer purchasing decisions being based on color and packaging alone, shouldn’t we give color selection the respect it deserves?

TIP: Expect brilliant, sunny-yellow Mimosa to be popping up. The Pantone Color Institute has forecast it as the 2009 color of the year!