As the cashier was ringing up the last of my groceries she informed me that she couldn’t sell me the six boxes of frozen fish sticks that were moving slowly towards us on the conveyor. In disbelief I asked her why, to which she replied that she was only allowed to use one bag.

I began to search my mind trying to remember hearing any news of a plastic bag shortage in the area, or maybe it was a “green thing” and they were cutting back on bags and no one told me… my mind continued to race as I looked to the long line of shoppers behind me for help.

The woman directly behind me tried to be helpful and suggested that the cashier ring me up twice. The cashier made some comment about loosing her job if she rang up the fish sticks. Now my confusion began to turn to embarrassment as I told the cashier the sign posted on the freezer door said $4.99 each and the only reason I was buying them was that I was saving $2.50 on each one. To which she responded, that yes, she was aware of that… Read the rest of this entry »

Recently I gave a prepared speech on advertising to my Toastmasters group. Afterwards, long time member Chet P. approached me with the following request: “If you see that guy at Marc’s, tell him to make the type bigger because I can’t read his sale ads.” Marc’s is a NE Ohio, locally owned, deep discount store, and Chet is one of a growing number of older folks who can’t read small type. And by older I mean over 40. I told Chet that I didn’t think it would do any good to contact the store owner because it’s a common problem in the industry.

Designers have been complaining for at least 20 years that the sale ads are too crowded. In the past, we would discuss the merchandise in meetings and the merchants could be persuaded to run less items. Today, the economy and the advertising industry are both in chaos and the merchants seem to have the upper hand. I also blame those young “whipper-snapper” designers who are still able to read small print. Just because 6 point type is available doesn’t mean you have to use it. As a matter of fact, advertising disclaimers must be at least 8 point type to meet the retail advertising regulations of some states.

Did you happen to see the “FREE Gift with $20 Purchase” offer that another Ohio-based chain store advertised over the Christmas season? The “free gift” was just an empty box—a plain, white gift box that stores like Macy’s routinely give away. The store’s Facebook fans discussed it at length and called it “CHEAP.” To quote Charlotte Beers (Advertising Hall of Fame 2009 inductee) “It’s not what you say [FREE] but what they hear [CHEAP].”

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Spring really is just around the corner, at least as far as the fashion industry is concerned. If you haven’t downloaded your “TOP 10 Colors for Spring 2010” bookmark, CLICK HERE to get yours now. Use it as a bookmark or take it along as a color guide when shopping. Graphic designers will find the CMYK values given for each color handy, too.

Looking for unique events to celebrate? CLICK HERE to download your very own “2010 Retail Promotional Calendar.” Never miss National Karaoke Week or National Bathroom Reading Month again.